Legal

1. Acknowledgements and Acceptance

The Company, Atos Origin (Taiwan) Ltd., (hereinafter referred to as the “Company? hereby agrees to provide the service specified in Article 2 in accordance with the Terms and Conditions hereof.  Upon your utilization of the application service or request the Company to provide the service under Article 2 hereof, you are deemed to have reviewed, understood and accepted all provisions stipulated in this Terms and Conditions.  In case you disagree to the content of the Terms and Conditions, please immediately stop using the application service provided by the Company and do not file any application to the Company.   The Company shall reserve its right to revise or amend the Terms and Conditions at any time.  Applicants who apply to the Company after the Terms and Conditions have been revised and amended shall be deemed to have reviewed, understood and accepted such revision or amendments.

In case you are under the age of eighteen, in addition to complying with the agreements above, you are not allowed to file any application to the Company until your parents or custodian have reviewed, understood and accepted the content of the Terms and Conditions.

2.    Scope of Service

(1)  Based on the service Agreement made by and between the Company and The American Institute in Taiwan, the Company agrees to provide the following services:

A.     Providing general information regarding procedures and requirements for submitting nonimmigrant visa (“NIV? application;

B.     Providing the application form for application of visa;(including hard copy and electronic file)

C.     Providing NIV application service, placing bar code on application form and providing plastic envelopes to applicants and providing user identification code (PIN);

D.    Processing date entry of applicant’s application and information;

E.     Providing scheduling of appointment through Internet or by telephone;

F.      Other services that are agreed by The American Institute in Taiwan.

(2)  The Company shall be responsible for the NIV application service only.  In case of any visa application that are wrongfully applied to the Company, the Company shall not deal with it, neither shall the Company is obliged to inform the applicant of such mistake or return the documents to the applicant by post.

(3)  The issuance of visa or return documents to applicants shall be handled by The American Institute in Taiwan itself, and thus is not within the Company’s scope of service. The Company will not provide any advice on the application progress or on the approval of visa application.  

3.    Fees

(1)  The applicant must pay in advance the service fee to the Company in amount of NT$275 per case per person for NIV application.  The payment of the service fee shall be made to the designated postal account at any post office.  Such service fee however does not include the application fee that should be paid to The American Institute in Taiwan by the applicant itself.

(2)  The service fee, which is paid to the Company, shall not be refundable no matter if the applicant applies to the Company or if the American Institute in Taiwan approves or rejects the visa application. 

4. Application Procedure

(1)  The Company provides two processes for application: mail in process application and walk-in process application. For further detailed application process information, please refer to the published application process statements or visit our website at www.visaagent.com.tw.   The Company reserves its right to revise or amend the application process statements at any time.

(2)  Once the application is made thereby, the applicant shall not in any event withdraw or ask for any amendment or delete of the information that are entered into our data system by the Company.

5. Titles and Obligation

(1)  Upon receipt of the applicant’s documents, the Company shall transmit them to American Institution in Taiwan within one working day after completion of the data entry.

(2)  Liability for Custody.  The Company shall be responsible for the package of applicant’s documents during the period that the Company has received them for data entry. The applicant shall not take any responsibility before the Company formally receives the applicant’s documents or after they are returned to the applicant.  In case the documents are delivered to the Company by registered mail and the applicant fails to appear before the Company for collection of those coded documents at the time of scheduled appointment date, the Company shall be no longer responsible for any loss or damage of those documents thereafter. 

(3)  Limitation of Liability.   In case of any claim resulting from or in connection with the Terms and Conditions (including but not limited to any loss or damage to the applicant’s documents or identification paper that are under the Company’s custody), the Company’s total liability for compensation shall be limited to not more than three times of the service fee paid by the applicant in accordance with Article 3 of the Terms and Conditions. 

(4)  Confidentiality. The Company shall keep the applicant’s information and relevant data confidential and shall not disclose to any third party unless otherwise provided in the following:

A.   To provide to the American Institute in Taiwan in accordance with the Service Agreement;

B.   The parties agree and authorize to provide to third party.

C.   Upon request by the judicial authorities in U.S. or in Taiwan.

(5)  Rejection.  Due to incapable of completion of data entry that results from incompletion or insufficiency of the applicant’s documents, the Company may reject or return the applicant’s application.

6. Disclaimer

Both parties agree and understand that:

(1)  The Company will check the items of the applicant’s documents on a prima facie basis.  The Company shall not be responsible for any review or advice on the correctness of the document contents, nor shall it ask the applicant to provide any further supporting documents or explanation.  The applicant shall take the responsibility for the failure to complete the entry due to insufficient or incomplete documents. The company is not obliged to review or examine the content of documents for the applicant.

(2)  The Company shall not provide any advice or make comments on the suitability or sufficiency of the applicant’s documents.

(3)  The approval on NIV visa issuance shall be at the discretion of The American Institute in Taiwan.  The Company shall not undertake any approval on the visa application.

(4)  The Company shall not be responsible for any delay in approval of visa application, nor shall it provide any advice on the progress of the application or its approval.

(5)  The applicant shall undertake the correctness and authenticity of the application documents that are provided.  In case of any fictitious statement or counterfeit documents found in the applicant’s documents, the applicant shall take all the civil and criminal liabilities without involvement of the Company. 

(6)  The date of appointment is scheduled by the American Institute in Taiwan rather than by the Company.  The Company is not entitled to change the schedule and thus shall not be responsible for it.

(7)  The Internet service under the Terms and Conditions may be interrupted or obstructed during processing and thus causes inconvenience to the applicant.  The applicant shall take its own risk and assure the data or scheduling appointment has been transmitted safely and completely.   The Company shall not be responsible for any system interruption (or down), nor shall it be liable for any damage compensation.

7. Intellectual Property

The software and program used by the Company, all data entered by the Company shall belong to the Company or other entitled people.  No one shall utilize it illegally, break into the system for revision or down load and transfer the data from our data system.  Any person who takes any illegal action against the Company’s service shall bear all legal liabilities at its own risk.

8. Independence

The Company is authorized to provide the applicant with the service in accordance with the Terms and Conditions based on the Service Agreement made by and between the Company and the American Institute in Taiwan.  The Company thus shall not in any event be considered as the employee, agent or partner of the American Institute in Taiwan.  The employee of the Company shall not be considered as the employee of the American Institute in Taiwan as well.  Both the Company and the American Institute in Taiwan shall not bear any joint liability for each other.

9. Termination

The Company is authorized to provide the applicant the service in accordance with the Terms and Conditions based on the Service Agreement made by and between the Company and the American Institute in Taiwan.  Accordingly, in case the Service Agreement is terminated, this agreement shall be terminated simultaneously.  The Company shall not refund any service fee received from the applicant before termination and shall not be responsible for any liability to the applicant or any other third party due to such termination. 

10. Language

The Terms and Conditions are made in both English and Chinese.  Should there be any discrepancy between the two versions, the Chinese version shall govern. 

11. Governing Law and Jurisdiction