| Question1: |
How do I get my appointment password? |
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| Answer: |
Please access the Appointment Scheduling System. (Appointment password will be assigned after data processing with your DS-160 Confirmation Number and Personal Profile Information) |
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| Question2: |
How do I look up my appointment password? |
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| Answer: |
Please click here. (Appointment password will be assigned after data processing at APC or through On-Line Appointment Scheduling System.) |
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| Question3: |
How do I change or cancel my current appointment? |
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| Answer: |
Please click here to log into the Appointment System to change or cancel your appointment. |
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| Question4: |
What do I do if I have a problem with my appointment? |
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| Answer: |
Please contact the Atos Application Processing Center (APC) via e-mail or by telephone at (02) 2709-5106 (9:00-12:00 am and 1:00-5:00 pm, except for holidays). |
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| Question5: |
Can I give my appointment time to my colleague or relative if I decide not use it? |
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| Answer: |
Appointments cannot be transferred. We strongly recommend that you don't fall prey to people who try to hawk appointments. Such cases are reported to the AIT Consular office as misuse. |
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| Question6: |
I have an emergency and I need a visa immediately. What do I do? |
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| Answer: |
Please visit the AIT's website at http://www.ait.org.tw/en/expedited-appointment-visa.html for information about how to apply for a visa for emergency travel. |
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| Question7: |
I have a previous U.S. visa. Do I still need to make an appointment for an interview at AIT? |
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| Answer: |
Yes. New regulations require that all applicants under the age of 80, regardless of whether they have had previous visas or not, are required to have an interview. ALL applicants are required to submit their applications through APC even if they are not required to have an interview. |
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| Question8: |
How do I re-print my Appointment Entrance Ticket? |
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| Answer: |
Please access the Appointment System, enter your passport number and password. Click ˇ§Print Appointment Ticketˇ¨ to print. |
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| Submitting an Application to APC |
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| Question1: |
Do I have to go to APC in person if I choose to submit my application to APC? |
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| Answer: |
A representative can bring your passport, required documents, and receipts to the APC to be processed. The passport and a sealed envelope with a password will be returned to the representative. |
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| Question2: |
Why are some of my documents put inside of the envelope while other documents that I brought are not? |
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| Answer: |
Documents inside the envelope are REQUIRED. Other documents are considered useful in case the Consular Officer asks to see them. |
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| Question3: |
If the passport is a required document, why is it not put inside of the envelope? |
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| Answer: |
In between the time you submit your application and your appointment date, you may need to travel. Having your passport outside the envelope will enable you to use it without needing to open your envelope. |
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| Question4: |
Who can help me to fill the DS-160 form and print out my confirmation page? |
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| Answer: |
If visa applicants have trouble to access the internet or computer operation. You can come to Application Processing Center (APC) for online DS-160 form filling service. (Additional Service: NT$250/application.) |
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| Fees |
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| Question1: |
What happens if I lose my postal receipt for the visa application fee and/or the APC service fee? |
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| Answer: |
You will have to pay for a new receipt. The APC will not accept applications without a postal receipt. |
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| Question2: |
Can I combine my visa application fee and APC service fee into one receipt? |
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| Answer: |
NO. The payments are going into two different accounts. The receipts MUST be different and deposited into the correct accounts. |
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| Question3: |
I want to get the reimbursement from my company for the APC Service Fee. How do I obtain a receipt? |
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| Answer: |
A Uniform Invoice will be issued for the service fee paid to APC. |
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| Other Questions About Visas and Procedures |
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| Question1: |
How do I find out specific information on how to apply for a U.S. Visa? |
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| Answer: |
If you have any questions or comments on nonimmigrant visa processing procedures, please fax to 02-2162-2211 or use the link http://www.ait.org.tw/en/nonimmigrant-visas.html. We welcome any comments from you on how Atos and AIT can help to provide better service. |
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| Question2: |
I am working or living in another country. I will only be in Taiwan for a few days yet I need to apply for a new visa quickly. How can I do this? |
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| Answer: |
Please use On-Line Appointment Scheduling System to apply for your visa. |
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| Question3: |
Iˇ¦m not very happy with AITˇ¦s new visa application process. How do I file a complaint? |
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| Answer: |
If you are dissatisfied with our service and you would like to file a complaint, please e-mail to Visaniv-AIT@state.gov or send a fax to 02-2162-2211. Your specific and detailed feedback will be useful in helping us to improve our service to you. |
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Make Appointment
